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The technology behind the human touch: How Keystone is helping its clients reimagine pension administration
The best pension technology doesn't replace human support, it enables it. Bahea Izmeqna, who leads the development of the Keystone platform, explores how Smart Pension and Keystone strike the right balance between automation and human expertise.
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Smart goes all-in on AWS
Smart has gone all-in on AWS, signing a five-year partnership to turbocharge its global retirement-technology platform. Powered by AWS’s cutting-edge cloud, AI and machine-learning capabilities, Smart can scale faster, launch in new markets instantly and deliver richer data insights for partners and savers. This move accelerates Keystone’s position as the world’s most advanced pensions platform - secure, scalable and ready for global growth.
Understanding perceptions on retirement saving for expats in the Gulf
A survey of more than 1,500 Gulf expats found widespread frustration with today’s retirement-saving landscape. While most are actively setting money aside and thinking seriously about their long-term security, many feel the current End of Service Gratuity (EoSG) system isn’t meeting their needs. Savers want clearer guidance, more flexibility and greater control, with 92% believing employers or governments should play a role in developing better plans.
Understanding perceptions on retirement saving for expats
A survey of more than 1,500 Gulf expats found widespread frustration with today’s retirement-saving landscape. While most are actively setting money aside and thinking seriously about their long-term security, many feel the current End of Service Gratuity (EoSG) system isn’t meeting their needs. Savers want clearer guidance, more flexibility and greater control, with 92% believing employers or governments should play a role in developing better plans.
The future of global retirement
Across the UK, US, South Africa and Australia, people are more engaged in retirement planning but still face uncertainty, especially as they near retirement age. Rising living and healthcare costs remain key concerns, particularly for women. As retirement becomes a gradual transition, savers increasingly want clarity, flexibility and digital tools to manage their finances with confidence.
End of Service Gratuity reform: global lessons on the role of technology
The Gulf has a major opportunity to build a modern retirement system that benefits both employers and workers. By modernising the End of Service Gratuity (EoSG) system and shifting to an investment-based defined contribution model, the Gulf Cooperation Council (GCC) can create a system that offers more transparency, control and long-term growth, as seen in the UK and Singapore.
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Ready to set up or modernise your defined contribution retirement administration? Get in touch today.